Help center
How can we help?
Guides for running events, raising funds, and keeping your community in the loop.
Getting started
Sign up, connect Stripe and set up your community in under 15 minutes.
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What is Jotterly?
What Jotterly does, and who it is for.
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How do I sign up and create my community?
Create your account and your community.
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How do I connect Stripe to take card payments?
Set up Stripe so card payments land in your group's bank account.
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How do I set up my community profile?
Add a name, logo and description so supporters know who you are.
Events
Run simple events, sell tickets, and choose who can see them.
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How do I create a simple event?
A free or unticketed event for sponsored walks, AGMs and the like.
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How do I create a ticketed event?
Sell tickets online with multiple ticket types and time slots.
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What is the difference between public and members only events?
How to choose who can see each event.
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How do I edit or cancel an event?
Update event details after it goes live, or take it offline.
Fundraising
Set goals, link events, and track progress toward what you are raising for.
Volunteers
Define roles, collect signups, and email volunteers on the day.
Email campaigns
Send updates to ticket buyers, donors, members or your full list.
Can't find what you need? Email support.