Your community profile is the public facing page supporters see at jotterly.co/your-community-name. To set it up, go to Settings → Profile in your admin dashboard and fill in your name, description, logo, support email and community type.
A good profile takes 5 minutes and makes supporters more likely to trust you and your events.
Where supporters see it
Your community profile shows up in three places:
- Your community page (
jotterly.co/your-community-slug). The homepage of your community where supporters land. - Event pages. Your community name and logo appear at the top of every event so supporters know who is running it.
- Order confirmations. Sent from your community name so it does not look like a random email.
What to fill in
Open Settings → Profile from your admin sidebar. The fields are:
Community name
The full name supporters will see, for example Greenfield Primary Parent Council, not GPPC. Avoid all caps or abbreviations unless they are widely known.
Community URL
The short link for your community, for example jotterly.co/greenfield-primary. Keep it short, all lowercase, with hyphens instead of spaces. You can only change this a few times so pick carefully. Supporters share this link.
Community type
Choose what fits best: parent council, school, sports club, hobby group or other. We use this to tailor a couple of defaults (the kind of fundraising period that makes sense, for example).
Description
A short paragraph, 1 to 3 sentences, explaining who your group is and what you do. This appears under your name on your community page and helps supporters understand who they are paying.
Good example:
Greenfield Primary Parent Council raises money for school trips, library books and playground improvements. Every penny goes back to the children at Greenfield Primary.
Logo
A square or near-square image (PNG or JPG works). Anything 200 pixels wide or bigger is fine. We will resize it for you. Logos with a white or transparent background look best, since anything else will appear as a coloured box on the page.
Support email
The email address you want supporters to use if something goes wrong with their order. This is shown on event pages and in confirmation emails. Use a real, monitored inbox. [email protected] is better than your personal email.
What is next?
Now your community has a face. Time to add your first event.